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Frequently Asked Questions (FAQs)

Welcome to Satyal Learning's FAQ page! Here, you’ll find answers to some of the most common questions we receive. If you don’t find what you’re looking for, please contact our support team.

Satyal Learning is an innovative online learning platform offering a wide range of educational resources and courses designed to enhance learning experiences for students from Nursery to 10, educators, and institutions.
To create an account, click on the "Sign Up" button on the homepage, fill in your details, and follow the prompts to complete your registration.
We offer free subscriptions to teachers and for students we offer paid subscriptions. The subscription rate can be seen in the homepage.
If you need to reset your password, click on "Forgot Password" on the login page and follow the instructions to reset it.
To update your profile information, log in to your account, navigate to the "Profile" section, and make the necessary changes.
Satyal Learning can be accessed on most modern browsers and devices.
If you encounter a technical issue, please contact our technical support team in the customer support section.
We accept major Credit / Debit Cards, E-Wallets like E-Sewa and Khalti, and other secure payment methods such as E-Banking, Mobile Banking and ConnectIPS. For more details, visit our Customer Support page.
If you are not satisfied with a course, you can request a refund within 14 days of purchase. Please contact our customer support.
To become an instructor, visit our Sign-Up page, fill out the form with the KYC details, and our team will review your application.
We provide comprehensive support for instructors, including course creation tools, marketing resources, and technical assistance. Visit our Customer Support page for more information.

Thank you for visiting our FAQ page. If you need further assistance, please don't hesitate to contact our support team. We're here to help you have the best learning experience possible with Satyal Learning.